EDI Trading Partner

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Overview

Getting started with Shop Direct EDI

XEDI helps Shop Direct teams manage the order, fulfilment and invoice information used in retail, wholesale or marketplace supply. The connection reduces manual re-keying while keeping document status and exceptions visible to the people responsible for delivery and payment.

Purchase orders Order acknowledgements and responses Invoices Credit notes or adjustments where required Product, catalogue or stock data where required

Explore XEDI for Shop Direct

Documents you can exchange

  • Purchase orders
  • Order acknowledgements and responses
  • Invoices
  • Credit notes or adjustments where required
  • Product, catalogue or stock data where required
Who it's for

Built for Shop Direct suppliers

Whether you send a handful of orders a week or thousands a day, XEDI keeps your Shop Direct trading accurate and hands-off.

  • Suppliers and manufacturers
  • Commercial and order-processing teams
  • Warehouse and fulfilment teams
  • Customer-service teams
  • Finance and accounts receivable teams
In practice

Shop Direct EDI overview

Shop Direct EDI is the structured exchange of commercial documents between Shop Direct and businesses working in retail, wholesale or marketplace supply. The agreed document set starts with orders and invoices, with the operational emphasis on keeping order and invoice records aligned across operational teams.

A practical Shop Direct integration should connect orders and invoices with the systems responsible for processing them. XEDI maps the agreed Agreed EDI format messages into ERP, warehouse, accounting or API workflows, while validation and alerts help teams deal with exceptions before they affect delivery or payment.

Every document validated before it moves

XEDI checks each Shop Direct order, despatch advice and invoice against the required format, so errors are caught before they reach your systems.

Onboarding

Shop Direct supplier onboarding process

For Shop Direct, onboarding starts with the account identifiers, document scope and connection route used by the relationship. XEDI then maps, tests and monitors the agreed workflow so teams can move from first order to stable live trading with clear ownership of exceptions.

  1. 01

    Confirm the Shop Direct supplier account, buyer contacts, delivery locations, identifiers and current document requirements.

  2. 02

    Agree the Shop Direct order, response and invoice scope for the trading relationship.

  3. 03

    Map Shop Direct message data to the supplier's ERP, warehouse, order-management and accounting systems.

  4. 04

    Configure Agreed EDI format validation, connection routing, exception alerts and user responsibilities in XEDI.

  5. 05

    Complete the agreed Shop Direct test transactions, checking mandatory references, product data, delivery details and invoice matching.

  6. 06

    Monitor initial live transactions and resolve rejected, delayed or mismatched documents with the operational and finance teams.

Ready to connect Shop Direct?

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Detail

Everything about Shop Direct EDI

Shop Direct EDI message types

Shop Direct document requirements depend on the commercial relationship and fulfilment route. The following business documents are reviewed when planning the order-to-invoice workflow.

Message Purpose Direction
Purchase order Purchase order with item, quantity, price, delivery location and requested delivery details. Shop Direct to supplier
Order acknowledgement Order acknowledgement or response used to confirm, reject or amend order lines before fulfilment. Supplier to Shop Direct
Invoice Invoice linked to the order, delivery and supplier references agreed with Shop Direct. Supplier to Shop Direct
Application acknowledgement Application or functional acknowledgement used to confirm receipt or identify processing errors where supported. Either direction
Shop Direct EDI requirements

Requirements planning should confirm the account identifiers, document scope and connection route used by Shop Direct. Planning should also account for the transport and validation controls used for retail, wholesale or marketplace supply.

Agreed EDI format

Map the agreed Shop Direct order, response and invoice messages in the Agreed EDI format format used by the trading setup.

AS2 or managed connectivity

Use AS2, SFTP, a VAN or the connection method agreed with Shop Direct, with secure routing and delivery-status monitoring.

Product and location references

Validate agreed product identifiers, pack data, ship-to or depot locations and supplier references before a document is sent.

Testing and go-live

Test the agreed Shop Direct message set, resolve validation feedback and retain evidence that the connection is ready for live trading.

Common requirements & compliance

Common requirements

  • Shop Direct supplier account, trading partner and buyer identifiers
  • Product identifiers, SKUs, GTINs, pack sizes and agreed item descriptions
  • Delivery, depot, warehouse or ship-to references
  • Invoice, tax, payment and remittance references
  • Agreed Agreed EDI format message set and connection method
  • Test evidence for the agreed order and invoice flows

Compliance notes

  • Shop Direct document requirements can vary by category, region, delivery route and fulfilment model.
  • Supplier, product, location and invoice references must match the trading agreement and test data.
  • Use pre-send validation and exception monitoring to reduce rejected Shop Direct orders and invoices.
Shop Direct ERP integration
Why suppliers choose XEDI for Shop Direct

Businesses choose XEDI for Shop Direct EDI when they need a managed connection focused on keeping order and invoice records aligned across operational teams, with the agreed documents, validation rules, integrations and exceptions visible in one workflow.

  • Shop Direct-specific onboarding for identifiers, document scope, testing and go-live planning.
  • Validation for Shop Direct orders and invoices before documents are exchanged.
  • Agreed EDI format mapping with ERP, accounting, warehouse, API, AS2 and VAN connectivity options.
  • Exception alerts and monitoring for failed, delayed or rejected documents.
  • A managed workflow that reduces manual re-keying while keeping procurement, operations and finance teams informed.
Supplier FAQ

Shop Direct EDI FAQs

What is Shop Direct EDI?

Shop Direct EDI is the structured exchange of documents between Shop Direct and its suppliers. It supports agreed workflows for orders, order responses, delivery information, invoices and related acknowledgements.

Can XEDI connect suppliers to Shop Direct EDI?

Yes. XEDI can connect Shop Direct EDI flows with supplier systems and automate the agreed Agreed EDI format messages, subject to the account's document scope and testing process.

Which documents does Shop Direct EDI support?

Every enriched XEDI partner page covers purchase orders and invoices. The wider Shop Direct workflow can include order responses, credit notes, product information and acknowledgements where agreed.

Which EDI standard is used for Shop Direct?

The exact Shop Direct standard, version, message subset and connection route should be confirmed from the current trading agreement and test pack. XEDI can map the agreed format without assuming a universal specification.

Can Shop Direct EDI use AS2?

XEDI can support AS2 where it is the agreed Shop Direct connection route, including certificates, encryption, signatures and delivery-status monitoring.

Can Shop Direct EDI integrate with my ERP or accounting system?

Yes. XEDI can map Shop Direct documents into supported ERP, accounting, warehouse, ecommerce and API workflows, including SAP, Oracle, Sage, Microsoft Dynamics, NetSuite and QuickBooks.

What should a Shop Direct supplier prepare before onboarding?

Prepare supplier and product identifiers, delivery locations, tax and invoice details, the agreed message list, connection details and any testing instructions supplied for the account.

How long does Shop Direct EDI onboarding take?

Timing depends on the supplier systems, agreed message set, data quality, testing scope and Shop Direct onboarding process. Confirming scope early helps prevent avoidable delays.

Can XEDI help reduce Shop Direct order and invoice errors?

Yes. XEDI can validate mandatory fields, map references consistently and surface exceptions before documents are exchanged, reducing avoidable corrections in Shop Direct order and invoice workflows.

Do Shop Direct supplier requirements vary?

They can vary by category, region, fulfilment model and delivery route. The current Shop Direct agreement and test instructions should always take priority over a general integration plan.

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Next steps

Plan your Shop Direct EDI setup

Everything you need to scope, map and go live with Shop Direct, in one place.