EDI Trading Partner

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Overview

Getting started with Ontel EDI

XEDI helps Ontel teams manage the order, fulfilment and invoice information used in retail, wholesale or marketplace supply. The connection reduces manual re-keying while keeping document status and exceptions visible to the people responsible for delivery and payment.

Purchase orders Order acknowledgements and responses Invoices Credit notes or adjustments where required Product, catalogue or stock data where required

Explore XEDI for Ontel

Documents you can exchange

  • Purchase orders
  • Order acknowledgements and responses
  • Invoices
  • Credit notes or adjustments where required
  • Product, catalogue or stock data where required
Who it's for

Built for Ontel suppliers

Whether you send a handful of orders a week or thousands a day, XEDI keeps your Ontel trading accurate and hands-off.

  • Suppliers and manufacturers
  • Commercial and order-processing teams
  • Warehouse and fulfilment teams
  • Customer-service teams
  • Finance and accounts receivable teams
In practice

Ontel EDI overview

Ontel EDI is the structured exchange of commercial documents between Ontel and businesses working in retail, wholesale or marketplace supply. The agreed document set starts with orders and invoices, with the operational emphasis on keeping order and invoice records aligned across operational teams.

A practical Ontel integration should connect orders and invoices with the systems responsible for processing them. XEDI maps the agreed Agreed EDI format messages into ERP, warehouse, accounting or API workflows, while validation and alerts help teams deal with exceptions before they affect delivery or payment.

Every document validated before it moves

XEDI checks each Ontel order, despatch advice and invoice against the required format, so errors are caught before they reach your systems.

Onboarding

Ontel supplier onboarding process

For Ontel, onboarding starts with the account identifiers, document scope and connection route used by the relationship. XEDI then maps, tests and monitors the agreed workflow so teams can move from first order to stable live trading with clear ownership of exceptions.

  1. 01

    Confirm the Ontel supplier account, buyer contacts, delivery locations, identifiers and current document requirements.

  2. 02

    Agree the Ontel order, response and invoice scope for the trading relationship.

  3. 03

    Map Ontel message data to the supplier's ERP, warehouse, order-management and accounting systems.

  4. 04

    Configure Agreed EDI format validation, connection routing, exception alerts and user responsibilities in XEDI.

  5. 05

    Complete the agreed Ontel test transactions, checking mandatory references, product data, delivery details and invoice matching.

  6. 06

    Monitor initial live transactions and resolve rejected, delayed or mismatched documents with the operational and finance teams.

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Detail

Everything about Ontel EDI

Ontel EDI message types

Ontel document requirements depend on the commercial relationship and fulfilment route. The following business documents are reviewed when planning the order-to-invoice workflow.

Message Purpose Direction
Purchase order Purchase order with item, quantity, price, delivery location and requested delivery details. Ontel to supplier
Order acknowledgement Order acknowledgement or response used to confirm, reject or amend order lines before fulfilment. Supplier to Ontel
Invoice Invoice linked to the order, delivery and supplier references agreed with Ontel. Supplier to Ontel
Application acknowledgement Application or functional acknowledgement used to confirm receipt or identify processing errors where supported. Either direction
Ontel EDI requirements

Requirements planning should confirm the account identifiers, document scope and connection route used by Ontel. Planning should also account for the transport and validation controls used for retail, wholesale or marketplace supply.

Agreed EDI format

Map the agreed Ontel order, response and invoice messages in the Agreed EDI format format used by the trading setup.

AS2 or managed connectivity

Use AS2, SFTP, a VAN or the connection method agreed with Ontel, with secure routing and delivery-status monitoring.

Product and location references

Validate agreed product identifiers, pack data, ship-to or depot locations and supplier references before a document is sent.

Testing and go-live

Test the agreed Ontel message set, resolve validation feedback and retain evidence that the connection is ready for live trading.

Common requirements & compliance

Common requirements

  • Ontel supplier account, trading partner and buyer identifiers
  • Product identifiers, SKUs, GTINs, pack sizes and agreed item descriptions
  • Delivery, depot, warehouse or ship-to references
  • Invoice, tax, payment and remittance references
  • Agreed Agreed EDI format message set and connection method
  • Test evidence for the agreed order and invoice flows

Compliance notes

  • Ontel document requirements can vary by category, region, delivery route and fulfilment model.
  • Supplier, product, location and invoice references must match the trading agreement and test data.
  • Use pre-send validation and exception monitoring to reduce rejected Ontel orders and invoices.
Ontel ERP integration
Why suppliers choose XEDI for Ontel

Businesses choose XEDI for Ontel EDI when they need a managed connection focused on keeping order and invoice records aligned across operational teams, with the agreed documents, validation rules, integrations and exceptions visible in one workflow.

  • Ontel-specific onboarding for identifiers, document scope, testing and go-live planning.
  • Validation for Ontel orders and invoices before documents are exchanged.
  • Agreed EDI format mapping with ERP, accounting, warehouse, API, AS2 and VAN connectivity options.
  • Exception alerts and monitoring for failed, delayed or rejected documents.
  • A managed workflow that reduces manual re-keying while keeping procurement, operations and finance teams informed.
Supplier FAQ

Ontel EDI FAQs

What is Ontel EDI?

Ontel EDI is the structured exchange of documents between Ontel and its suppliers. It supports agreed workflows for orders, order responses, delivery information, invoices and related acknowledgements.

Can XEDI connect suppliers to Ontel EDI?

Yes. XEDI can connect Ontel EDI flows with supplier systems and automate the agreed Agreed EDI format messages, subject to the account's document scope and testing process.

Which documents does Ontel EDI support?

Every enriched XEDI partner page covers purchase orders and invoices. The wider Ontel workflow can include order responses, credit notes, product information and acknowledgements where agreed.

Which EDI standard is used for Ontel?

The exact Ontel standard, version, message subset and connection route should be confirmed from the current trading agreement and test pack. XEDI can map the agreed format without assuming a universal specification.

Can Ontel EDI use AS2?

XEDI can support AS2 where it is the agreed Ontel connection route, including certificates, encryption, signatures and delivery-status monitoring.

Can Ontel EDI integrate with my ERP or accounting system?

Yes. XEDI can map Ontel documents into supported ERP, accounting, warehouse, ecommerce and API workflows, including SAP, Oracle, Sage, Microsoft Dynamics, NetSuite and QuickBooks.

What should a Ontel supplier prepare before onboarding?

Prepare supplier and product identifiers, delivery locations, tax and invoice details, the agreed message list, connection details and any testing instructions supplied for the account.

How long does Ontel EDI onboarding take?

Timing depends on the supplier systems, agreed message set, data quality, testing scope and Ontel onboarding process. Confirming scope early helps prevent avoidable delays.

Can XEDI help reduce Ontel order and invoice errors?

Yes. XEDI can validate mandatory fields, map references consistently and surface exceptions before documents are exchanged, reducing avoidable corrections in Ontel order and invoice workflows.

Do Ontel supplier requirements vary?

They can vary by category, region, fulfilment model and delivery route. The current Ontel agreement and test instructions should always take priority over a general integration plan.

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Next steps

Plan your Ontel EDI setup

Everything you need to scope, map and go live with Ontel, in one place.