Message Delivery Monitoring

Similar to XEDI’s Document Message Tracking, Message Delivery Monitoring removes the fire-and-forget nature of sending EDI. Typically a user that sends an EDI document over a network would have to contact the trading partner to confirm if the file has been received.

XEDI developed a system to automatically monitor each and every EDI document passing through the system, ensuring they reach their destination.

XEDI checks all the sent EDI documents every day to check files have been received by the trading partners.

The image on the left shows a few examples of EDI Documents that have been successfully delivered. Files without a green tick inform the user that the file has not been received. If this occurs customers are welcome to get in contact with XEDI’s support team.

EDI Message Delivery Monitoring Assistant

This technology gives users insight into their EDI documents, which reduces the risk of missing orders and unpaid invoices.

This information used to be exclusive to the support team, however, now this information is available to XEDI customers in their dashboards.