Security & Compliance

Enterprise-grade security built into every layer of the platform.

EDI sits at the centre of critical business processes — orders, invoices, deliveries and sensitive commercial data. Security and compliance aren’t optional extras; they’re fundamental.

XEDI is designed to protect your data, control access, and support compliance requirements across industries and regions.

Our approach to security

Security is embedded into how the platform is designed, operated and supported — not bolted on afterwards.

Secure by design

XEDI follows modern platform security principles, including:

• secure authentication and access control

• encrypted data in transit

• controlled processing and isolation of customer data

• strong operational monitoring and logging

Access control & authentication

Controlled user access

• Role-based access controls ensure users only see what they need

• Multi-user environments support operational separation between teams

• Clear accountability for actions such as retries and corrections

Modern authentication

• Support for secure authentication methods, including OAuth2 for API access

• Token-based access reduces reliance on static credentials

• Safer integration patterns for internal systems and third parties

Data protection & handling

Secure data transmission

• Industry-standard encryption is used for data in transit

• Secure protocols are enforced for file and message exchange

Data isolation

• Customer data is logically isolated within the platform

• Document flows, partners and configurations are scoped per account

Traceability and audit trails

• Every document is tracked through its lifecycle

• Timestamps, statuses and events are recorded for review

• Supports internal audits and partner investigations

Operational resilience

Monitoring and alerting

• Platform activity is monitored to identify issues early

• Errors and exceptions are surfaced clearly for action

Controlled recovery

• Manual retry and correction workflows reduce the need for risky workarounds

• Changes remain traceable, supporting governance and accountability

Compliance support

XEDI supports compliance requirements commonly found across regulated and enterprise environments.

Common compliance considerations

• Data protection and privacy requirements

• Audit readiness and traceability

• Secure access and credential management

• Controlled data correction and reprocessing

While compliance obligations vary by organisation and industry, the platform is designed to support those requirements without introducing unnecessary complexity.

Partner and integration security

• Secure connectivity methods for trading partners

• Controlled inbound and outbound data flows

• Validation and error handling to reduce malformed or unexpected data

• Clear separation between partner configurations

Built for enterprise expectations

Security and compliance are not one-time exercises. XEDI is operated with ongoing attention to:

• platform stability and resilience

• evolving security best practices

• customer requirements and industry expectations

Frequently asked questions

Is XEDI suitable for regulated industries?
Yes. XEDI is used in environments where data accuracy, traceability and controlled access are essential.

How is access to the platform controlled?
Access is managed through user roles, permissions and secure authentication mechanisms.

Can we audit document activity?
Yes. Document processing events, retries and corrections are recorded and traceable.

How do you protect data during transmission?
Data is transmitted using secure, encrypted protocols appropriate for enterprise integrations.